Refund policy

We want you to love your purchase. If you are not satisfied, you may request a return within 30 days of receiving your order.

Eligibility:

  • Item must be unused and in original condition
  • Customer must contact us before returning any item

Non-Returnable Items:

  • Opened beauty/skincare products
  • Used wigs
  • Personal care items for hygiene reasons

Damaged or Incorrect Orders
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos and order details.

Refund Processing
Approved refunds are processed back to the original payment method within a few business days.

Contact: contactus.glowbeautyshop@gmail.com